ANALYSIS OF PATIENTS 'OPINION ABOUT THE QUALITY OF ORGANIZATION OF HIGH-TECHNOLOGY CARDIOLOGICAL CARE IN THE NAVOI REGION OF THE REPUBLIC OF UZBEKISTAN

Abstract

The method of questioning 366 patients of the cardiology department of the
Navoi regional multidisciplinary medical center made it possible to reveal the opinion of
patients about the quality of the provision of outpatient and inpatient care. The majority
of patients rated the organization of work and the professionalism of the medical staff of
the center as good and satisfactory. The main complaints of patients are related to the
quality of the communication process of the doctor-patient couple and the organization of
meals in the hospital of the center.